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Our Services
More than Solutions
Services Offered, Packages, and Products
Services provided with the standard database
- Initial database software installation, including configuration and verification as required.
- Performance of daily or weekly backups to disk, as requested by customer.
- Management and monitoring of disk space.
Standard database support package
- Database restoration, as needed.
- Rebuilding of database indexes, as required.
- A primary on-call DBA to respond to alerts and customer issues as defined by the level of customer support.
Depending on database software
- Standby databases to support business continuity.
- Replication.
- Database cloning for development environments.
Other service options available
- Data conversion/migration assistance.
- Database query tuning.
- Database upgrades/patching.
- Database security maintenance
Benefits from Our Services
Benefits from the Database Services Offered
Proactive Monitoring
Using a database managed service means that your database will be proactively always monitored, reducing the risk of unexpected mission critical database failures and ensuring the smooth running of your business as issues are dealt with in real time.
Tracking
Database usage can easily be tracked when using DBaaS. Granular metering of database usage can track usage time, space, availability guarantees, and resource consumption. Furthermore, it can provide a dashboard-style view of the data, allowing for a concise per-user rundown.
Extensive expertise
A database managed service comes with a team of highly skilled and experienced individuals who constantly study and update their skill set to understand the database that you are using, therefore being more cost effective for your business in the long term
24 Hour Service
With today's 24-hour global culture, companies are forced to trade at all hours of the day, meaning databases are often accessed outside of general working hours. 24x7 coverage from an outsourced database managed service will offer continuous technical support and maintenance of your database, along with 24x7 human interaction and problem solving if needed.
Cost Efficiencies
Due to this 24-hour culture, more staff are required to help with managing demand, thus increasing costs for the business. However, employing a database managed service allows for costs within your organization to be considerably reduced as the business would no longer need such a large in-house team of DBA’s
Multi-platform and version experience
With a database managed service comes with personnel who have multi-platform experience and a wealth of knowledge in a variety of different databases from different vendors. They go through constant training with vendors to be up to date with all versions of databases and train for new databases that are due to be released
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